Privacy policy

Thank you for visiting our website and for your interest in our company. We take the protection and confidential treatment of your personal data very seriously, so you can use our website with confidence. 

The purpose of this privacy policy is to give you an overview of what data we collect when you visit our website, when we collect this data and what we do with it. Your data is always handled in compliance with the applicable data protection legislation.

This privacy policy applies to the EPIC Suisse AG website www.epic.ch (hereinafter “EPIC”).

Data collection

What data do we collect?

Our IT systems automatically capture general information and data whenever you visit our website. This includes your IP address, the date and precise time of access and the pages viewed. It is impossible to determine your identity based on this data. We only use this information for statistical analysis purposes to optimise user experience.

It is possible to use our website without entering any personal information. We only collect personal data that you share with us. We also collect personal data if you contact us (e.g. by e-mail). 

Use and sharing of your data

How do we use your personal data?

We store and use the personal data you submit via our website only in connection to process/respond to your enquiry and for technical administration purposes. To do so, we may also pass your data to the relevant group company or third party. 

Do we pass on your data to third parties?

We only ever pass on your personal data to a third party if:

  • we have your express consent;
  • it is in connection with the services of EPIC Suisse AG (including the administration of our website and the provision of the services requested by you);
  • we are legally required to do so; or
  • it is necessary to enforce, exercise or defend legal claims and there is no overriding interest in not having your data passed on.

We will never sell your data or share it with a third party for any reason other than those listed above.

Cookies

We use our own cookies and cookies of partner companies on our website.

What are cookies and how are they used? 

Cookies are small files that are stored on your computer or mobile device when you visit a website. We use the information these cookies collect to make our web pages load faster, to improve our website, enhance user experience, and for statistical purposes. The cookies used on our website do not collect any personal data, and they are always analysed anonymously.

You can choose whether or not you wish cookies from our website to be stored on your computer. You can choose to deactivate cookies or change your cookie preferences in your browser’s settings at any time. You can also delete any stored cookies at any time.

What cookies do we use?

We use both session and persistent cookies. Persistent cookies remain on your computer or mobile device even after your browser session has been terminated. This enables us to recognise you automatically in your next session and to display the website with your preferred settings (e.g. your choice of language). Our aim is to make our website more user-friendly, efficient and secure. The cookies are stored on your device for a period of between one month and ten years and are automatically deleted once they expire. 

What happens if our cookies are restricted or blocked altogether? 

If you decide not to accept our cookies or those of our partner companies, you may not be able to see certain information on our website or to use certain features that might enhance your visit.

Web analytics

We use web analytics services to constantly improve our website, so that we can offer you an even better service in future. These web analytics services use tracking technologies to identify areas with potential for improvement and to ensure that the design of our website suits users’ needs.

Which web analytics services do we use?

For our website, we use:

Google Analytics

Google Analytics is a tool of Google LLC, Mountain View (CA), USA (“Google”). The cookies used by Google Analytics are stored on your computer or mobile device and enable your use of our web to be analysed. 

The information generated by the cookie regarding your use of this website, such as your browser type and version, which operating system you use, the website that led you to our page (referrer URL), your computer’s IP address and the time of the server request, is sent to and stored on a Google server (generally in the USA). Please note that for this website an anonymisation step has been added in Google Analytics to ensure that IP addresses are logged anonymously (IP masking). The activation of IP anonymisation for this website means that Google will only store your IP address in truncated form within a member state of the European Union or another signatory state to the Agreement on the European Economic Area. As such, it is not possible to identify your devices. Only in exceptional circumstances will the full IP address be sent to a Google server in the USA and truncated there. Google will not combine the IP address transmitted by your browser in connection with Google Analytics with any other data. You can find further information on the terms of service for Google Analytics and data protection at: google.com and policies.google.com.

Google uses this information on our behalf to evaluate how you use the site, to compile website activity reports and to provide us as the website operator with other services related to website and internet usage. The recipient of the data collected is Google.

You can block Google cookies by adjusting the relevant setting in your browser; however, you will not be able to use all the features of the website to their full extent.

To prevent cookie data in connection with your use of the website (including your IP address) from being used by Google, you can download and install a browser plug-in available at tools.google.com this opt-out cookie will prevent Google Analytics from collecting your data when you visit our website.

Hyperlinks

Our website contains hyperlinks to websites that EPIC does not operate or monitor. EPIC bears no responsibility for the content of such websites or the way in which they handle your personal data. We recommend that you read each website’s privacy policy. 

Normally, we display the link and a separate click is required to access the third-party website. However, the following exceptions should be noted:

Google Maps

In order to better display the locations of our properties, our website incorporates Google Maps from Google LLC, Mountain View (CA), USA (“Google”).

As soon as you load a page with an incorporated map from Google Maps, information on your use of our website (such as your IP address) is sent to and stored on Google servers in the USA. This happens no matter whether you are logged into a Google user account or whether no user account exists. If you are logged into Google, your data will be directly linked to your account. If you do not wish this activity to be linked to your Google profile, you will need to log out of your Google user account. Google stores your data (even for users who are not logged in) in the form of a user profile and evaluates this for the purposes of advertising, market research and/or the design of its website around users’ needs. You have the right to object to the creation of such a user profile. To exercise this right, you must notify Google directly.

If you do not agree to the future transfer of your data to Google in connection with the use of Google Maps, you have the option of completely deactivating the Google Maps web service by turning off the JavaScript application in your browser. This will then prevent the use of Google Maps, and hence the display of any maps, on our website.

You can find extensive information on the purpose and scope of data collection and data processing by Google in the terms of service for Google Maps and Google’s privacy policy. These pages also contain further information on your rights in this regard and the settings you can apply to protect your privacy: google.com and policies.google.com.

Data security

We use suitable security measures to protect the personal data that we collect on the users of our website. The data we collect is stored on secure servers. We have appropriate technical and organisational security measures in place to protect against loss, destruction or manipulation of data. Your data is also protected against access, amendment or dissemination by unauthorised persons. All data that you submit to us when signing up to newsletters or using contact forms is encrypted during transmission. We use the SSL (Secure Socket Layer) security standard during transmission; this is supported by most browsers. In the knowledge that the online transfer of information always entails a degree of security risk, we strive to continually improve our security measures in line with technological developments.

Subject access requests

You have the right to demand information on the personal data that we have processed in relation to you. If, despite our efforts to ensure that all data is correct and up-to-date, we hold inaccurate information on you, you may demand that we rectify, supplement or destroy data that we hold on you. To exercise this right, you can contact EPIC at the address given below.

Contact

Please direct any questions concerning this privacy policy or any other data protection matters to:

EPIC Suisse AG
Seefeldstrasse 5a
8008 Zürich
info@epic.ch

webcontact-epic@itds.ch